matkaa online
matkaa online
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This app is available for your device
matkaa online
This app is available for your device
Contact
+91 6449021533
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the matkaa online?
To log in, first open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your number to securely log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, verify your internet connection and wait for a strong signal. If you don't receive an OTP after clicking "send," try using the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, please send your KYC details to the customer support system via email to facilitate account transfer. This will enable a smooth shift of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you should be able to log in and play with no problems. This update may fix any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the matkaa online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not including bonus amounts. This means users can access their earned earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's stuck, don't worry as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We recognize the importance of continuous transactions, which is why we provide a range of secure deposit and withdrawal methods to ensure maximum convenience and security for our users. These methods include credit cards, electronic wallets, cryptocurrencies, and bank transfers. Our comprehensive payment options cater to diverse user preferences, allowing you to choose the most suitable method for your transactions. In addition to our extensive payment options, our dedicated customer support team is available 24/7 to assist with any questions or issues you may encounter. Our team is committed to providing prompt and effective solutions to ensure a seamless gaming experience. Whether you're playing for real money or just for fun, our support team is always ready to help, ensuring a hassle-free and enjoyable experience. By offering a range of secure payment methods and a reliable customer support team, we strive to provide a gaming environment that is both convenient and secure. Our commitment to excellence and customer satisfaction is reflected in every aspect of our service, from the ease of depositing and withdrawing funds to the prompt resolution of any issues that may arise.